Billing and Subscription Management
How subscriptions, seats, invoices, and cancellation work. For plan prices see Pricing.
Where billing lives
Everything is managed in the app under Settings -> Organisation -> Billing:
- Upgrade from trial (monthly or yearly)
- Change the number of workspaces
- Add or remove team member seats
- Open the customer portal
Payments are processed by Stripe. The Manage subscription button opens the Stripe customer portal, where you can update the payment method, download invoices, and cancel.
How the subscription is structured
- Workspaces are the billing quantity of the Pro plan. Adding a workspace increases the quantity; removing one decreases it on the next billing cycle.
- Team member seats are a separate line item, billed monthly ($12/member) or yearly ($120/member). The organisation owner does not use a seat.
- Workspaces and seats can be on different billing intervals (for example, yearly workspaces with monthly seats).
Trials
New accounts get a 14-day free trial with the full product. When the trial ends, upgrade from the billing page to continue. Your data, connected accounts, and scheduled posts are kept.
Invoices and receipts
Invoices are issued by Stripe and available in the customer portal (Settings -> Organisation -> Billing -> Manage subscription). Each invoice lists workspaces and member seats as separate line items.
Cancellation
Cancel from the Stripe customer portal. The subscription stays active until the end of the current billing period; after that, posting, the API, and the inbox pause until you reactivate. Your workspaces, history, and connected accounts are not deleted.
API access and billing
API keys belong to your account, not to a plan tier: every active subscription (and trial) has full API, SDK, CLI, and MCP access. If the subscription lapses, API requests fail until it is reactivated; keys do not need to be recreated.
Questions about an invoice or a charge: [email protected].